Most dental teams will have some weaknesses in their workplace skills. Our training programs allow you to strengthen those skills that each team member needs to improve. Our courses offer increased productivity and profitability within your practice.
We offer classroom-style training courses and in-practice training courses.
Our most popular course will help you increase your practice profitability in a short space of time. Attendees on this course will experience an uplift in practice revenue within weeks of taking the course.
Managing Your Dental Practice To Become More Profitable
This course will help you put a plan in place that is guaranteed to deliver improved profits within your practice. This course is offered as an in-practice course but can also be run in a venue close to your practice ensuring that those attending are not distracted by the day-to-day running of the practice.
Lunchtime Learning Sessions
I offer four different sessions. The fee per session is £225; lunch is not included.
· An Introduction to Customer Care (Ref 1A)
· Managing The Appointment Book to Minimise Gaps (Ref 1B)
· Marketing Your Practice (Ref 1C)
· Telephone Techniques (Ref 1D)
All four sessions can be booked together for the reduced fee of £795 (Ref 1E). The four sessions are run approximately one month apart or as convenient for the practice.
½ Day Courses (3 hours per course)
· Customer Care & The Patient Journey (Ref 2A)
· Introducing Practice KPIs and how to use them to increase productivity and profitability (Ref 2B)
· Increasing Private Treatment Sales (Ref 2C)
· 6 Essentials to Increase Profitability (Ref 2D)
Each course includes a workbook per delegate and is for up to 12 people. Course Fee: £475
In Practice Coaching
Implementing Procedures to Improve Practice Profitability. 4x Half Day Sessions
What the course includes - Optimise appointment bookings to drive up chair time usage; optimise recall system to increase response rates; covert more enquiries to bookings; maximise patient retention; how to implement measurable performance metrics to drive up profitability; implement a more effective marketing system.
Course Fee: £1600 working with up to 4 people (Ref 4A)
One Year Practice Improvement Mentoring
An initial ½ day discovery session, followed by 10 1/2 day sessions working with the practice manager and the dental team as necessary to include the following:
Reducing Gaps and FTA’s, Recalls, Patient retention, Reactivating dormant patients; Increasing private treatment sales; Social media; Attracting new patients; Customer care; The patient journey.
We finish off with a final ½ day review session where we look back at what has been achieved during the year and what the goals for the practice are for the next 1,3 and 5 years.
One Year Fee - £525 per month for 12 months, payable by Standing Order (Ref 5A)
We can adapt each course to an individual practices specific needs. I am happy to drop in to the practice of chat over the phone to put together a training plan that will produce the necessary outcome for your business.
Take all the training you can get; one good idea is all you need to save yourself years of hard work;
Brian Tracy. Brian Tracy is Chairman and CEO of Brian Tracy International, a company specialising in the training and development of individuals and organisations.